Frequently Asked Questions

What are the core values?

The main core values of the Paradigm Senior Care Advantage Program are:

PERSONAL PHYSICIAN: Each patient has an ongoing relationship with a personal physician who offer continuous and comprehensive care.
PHYSICIAN-DIRECTED MEDICAL CARE: The personal physician leads a team of individuals who collectively follow the ongoing care of each patient.
COMPREHENSIVE APPROACH: The personal physician provides for all the patient's health care needs, reminding the patient about needed services or arranging for care from other health care professionals. This includes care for all stages of life including acute care, chronic care, preventive services and end-of-life care.
COORDINATED CARE: The Medical Home team coordinates the care patients need such as specialty care, hospitalizations, and diagnostic testing.

What’s the difference between this program and a Medicare Advantage plan?

Medicare Advantage plans are typically run and managed by the insurance company that offers it. You can use the doctors in the network, but the insurance company approves and covers the care you get. The Paradigm Senior Care Advantage program changes that model and puts you and your physician at the center of your care. In our agreements with health plans, we shift the services traditionally performed by them into the hands of the primary care physicians. Your health care team then works directly with you to make the health care decisions and provide the education to help keep you healthy and avoid unnecessary procedures, hospital stays, and medications. The program officially began on January 1, 2019 and is the only program in the Northeast Ohio that provides this level of service for Seniors.

How do I get started?

Finding the right Medicare plan requires careful consideration. Pioneer Physicians Network and Community Health Care offer a free Medicare Insurance Helpline made available by licensed brokers of accepted Medicare plans.

These agents represent accepted Medicare plans (including Medicare Advantage, Medicare Supplements and Medicare Prescription plans) and always make sure patients receive unbiased information on those plans.

To get started, call (330) 220-1852 if you are a Pioneer Physicians Network Patient or call (330) 220-1584 if you are a Community Health Care patient.

Verify Medicare plans accepted by your healthcare providers
Compare Medicare plans to meet your personal needs and preferences
Identify a Medicare prescription plan that covers all your medications at the lowest cost

Need help navigating your Medicare options?

A licensed Medicare broker is a professional that is independent of any specific health plan, is appointed to represent multiple health plans, and can review your specific needs and help you compare Medicare coverage options for this enrollment year.

We can put you in touch with brokers that understand the Paradigm Senior Care Advantage program. These brokers can help you evaluate coverage options to find one that meets your needs. With your permission, we will give your contact information to a broker to contact you to discuss coverage options.

Prefer to discuss over the phone? Call us at (330) 220-2491.

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I also authorize the broker to email, call or text me at the phone number and email provided (even if that number is on any Do Not Call Registry or is a wireless number) regarding Medicare coverage options, including potentially through insurance products and services (such as Medicare Advantage plans). The broker’s messages may be artificial or pre-recorded, or may be sent by an automatic telephone dialing system to the relevant number. I understand that I am not required to opt in to receive text messages, calls, or emails as a condition (directly or indirectly) of transacting with Paradigm Senior Care Advantage or broker. I am the current authorized user of the phone number and email address provided. I consent to calls with me being recorded and monitored. I understand that text messages are recurring and on-going and that messaging and data rates may apply. I consent to and understand that emails are recurring and on-going unless I choose to unsubscribe. I understand that I can withdraw consent or unsubscribe at any time by texting.